SYSmark 2014 SE

Does SYSmark® 2014 support installation on partitions other than the C:\ drive?

No. SYSmark® 2014 must be installed on and run from the C:\ drive and the user account installing the benchmark must have administrator rights on the target system. In addition, SYSmark® 2014 tests must be executed from the same account that was used to install the benchmark.

How do I configure a non-English OS installation for use with BAPCo SYSMark or MobileMark?

For testing on Non-Engish OS, SYSmark 2018 and MobileMark 2018 installers will configure the system correctly for the supported languages, provided the operating system is installed in a supported language, i.e., German.

SYSmark and MobileMark support seven Non-English languages. Download the .pdf for the target language and follow the instructions to configure the operating system.

 

Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

SYSmark 2014 SE encounters errors on systems with lower memory configurations

If errors are encountered when testing SYSmark 2014 SE on systems with lower memory configurations (2gb of RAM), try increasing the virtual memory size available to to the system. A larger pagefile size will help with memory management and increase the chance of a passing result on lower end configuraations.

Where are the drivers for Watts Up? Pro power meter

Drivers for the Watts Up? Pro power meter are located below:

Data logger

USB controller driver

Instructions for installing the data logger and USB controller driver can be found in the SYSmark 2014 SE User guide.

Does SYSmark® 2014 SE support installation from external USB devices?

Yes. SYSmark® 2014 SE is distributed on USB media as well as DVD media. To install from the USB media distributed by BAPCo, simply plug the USB key into an open USB port on the target system. Locate the SYSmark2014SE_setup.exe file and double click to begin installation. The files on DVD media can also be installed from external media such as USB HDD or memory keys. Follow the steps below to install from external USB media. At least 30GB of free space is required on the target media.

  • Create a new folder
  • Copy the contents of DVD 1 into the newly created folder
  • Copy the contents of DVD 2 into the same folder as the contents from DVD 1
  • The folder should now contain the following: Apps, Apps2, Data, Data2, Setup, Setup2, Autorun.inf, BAPCo.ico, and SYSmark2014SE_Setup.exe
  • Install the benchmark by launching SYSmark2014SE_Setup.exe from the GUI, or on the command line
Evaluating systems with NVMe devices

NVMe configurations: NVMe devices may show lower than expected performance in some

configurations due to the way Force Unit Access (FUA) write requests are handled by the

Windows operating system. Therefore, BAPCo recommends that users install the storage driver

provided by the manufacturer of their NVMe device. In cases where the manufacturer does not

provide an NVMe driver, users may disable the ‘Windows Write cache buffer flushing’ setting on

the NVMe drive prior to testing.

Which meters are supported by SYSmark 2014 SE Energy Consumption test?

SYSmark 2014 SE supports two meters for use with the Energy Consumption test.

  1. Watts Up? Pro
  2. Extech 380803

Instructions for use and configuration of both meters can be found in the SYSmark 2014 SE User Guide, located on the main product page documentation section.

SYSmark 2014 SE patch 1 hotfix 1

The following hotfix has been issued to correct an issue with the config tool in SYSmark 2014 SE when attempting to run on Redstone 3.

 

Download SYSmark 2014 SE patch 1 hotfix v1

Instructions:

1) Copy hotfix package to the to target system
2) Unzip the archive to extract the hotfix installer
3) Be sure that any instances of SYSmark 2014 SE patch 1 are closed before attempting to apply the hotfix package
4) Right click the extracted .exe and run as administrator

SYSmark 2014 SE patch 1 must be installed to apply this hot fix. The update will not apply to older versions of SYSmark 2014 SE.

After the hotfix is applied, launch SYSmark SE 2014. The new version should be reported as 2.0.1.81.

SYSmark 2014 SE: Workaround for Error 13007

Some users may experience Error 13007 when testing with SYSmark 2014 SE. This error can sometimes be the result of an orphaned registry key. The package below should help resolve the error.

  1. Download the zip archive and unpack it (Error-13007-OP_Word_03_Whitepaper).
  2. Copy the executable to the system under test that failed with error 13007.
  3. Right click the .exe file and run as administrator.
  4. Reboot the system.
  5. Run SYSmark 2014 SE.

 

SYSmark 2014 SE patch 1 Hotfix 2 v2.0.1.87 for OneNote error 10004 and Excel CloseApp on Windows 10

SYSmark 2014 SE patch 1 Hotfix 2 v2.0.1.87 for OneNote error 10004 and Excel CloseApp on Windows 10

Download “SYSmark 2014 SE patch 1 Hotfix 2 v2.0.1.87

Instructions:

1) Download to target system
2) Unzip the archive
3) Close SM14 SE if the application is open
4) Right click the extracted .exe and run as administrator

SM14 SE patch 1 v2.0.1.78 or patch 1 with hotfix 1 2.0.1.81 must be installed to apply hotfix 2. The hotfix 2 package will *not* apply to earlier versions of SM14 SE, and it will not apply to SM14 v1.5 or MM14 v1.5

After the hotfix is applied, launch SM14 SE. The new version should be reported as 2.0.1.87.

Benchmarks fail to execute with Error 1: Errorstate::Enter: unknown error code (1)

Systems with  Intel Dynamic Power and Thermal Framework (DPTF) driver version (8.4.11000.6436) may fail to execute and display Error 1: Errorstate::Enter: unknown error code (1) in the results browser.

You may encounter this issue when testing with older versions of SYSmark 2014 SE or MobileMark v1.5. If so, please visit either the SYSmark 2014 SE product page or the MobileMark 2014 v1.5 product page  to download the latest patch and hotfix for your product. Update your benchmark according the patch or hotfix instructions and reboot the system under test. You should now be able to run SYSmark 2014 SE or MobileMark 2014 v1.5 successfully.

If you are testing SYSmark 2014 v1.5, please follow these steps to work around the issue:

1) Please visit the SYSmark 2014 v1.5 product page to download and apply any patches or hotfixes to your installation.

2) Download the Dptf_Sysmark_2014_v1.5_fix  package and copy to the system under test

3) Extract the contents of the zip file

4) Right click the .reg file and choose ‘Merge’

5) Reboot the system under test

6) You should now be able to run SYSmark 2014 v1.5 successfully.

 

 

 

SYSmark 2014 SE patch 1 hotfix 3 v2.0.1.89

The following hotfix corrects an issue that caused SYSmark 2014 SE to hang and become unresponsive when testing on some versions of Windows 10.

Download SYSmark 2014 SE patch 1 hotfix 3 v2.0.1.89

Instructions:

1) Copy hotfix package to the to target system
2) Unzip the archive to extract the hotfix installer
3) Be sure that any instances of SYSmark 2014 SE patch 1 (or SYSmark 2014 SE patch 1 hotfix 1 or hotfix 2) are closed before attempting to apply the hotfix package
4) Right click the extracted .exe and run as administrator

SYSmark 2014 SE patch 1 v2.0.1.78 OR patch 1 hotfix 1 v2.0.1.81 OR patch 1 hotfix 2 v2.0.1.87 must be installed to apply Hotfix 3. The update will not apply to older versions of SYSmark 2014 SE.

After the hotfix is applied, launch SYSmark 2014 SE. The new version should be reported as 2.0.1.89.

How do I remove Microsoft Office from OEM images prior to installing BAPCo benchmarks?

As BAPCo benchmarks such as SYSmark and MobileMark include all the applications required to run the benchmark(s) users must be certain that any previous installation of those same applications are completely removed from the OEM preload prior to attempting to install a BAPCo product.

Microsoft provides a tool for removing Office installations. Please use this tool prior to installing any BAPCo benchmark on systems where Office is preinstalled.

Note, there may be other applications, ie, Adobe Creative Suite that will need to be removed as well. This FAQ item covers MS Office only.

 

SYSmark 2014 SE patch 1 hotfix 4 v2.0.1.91

The following hotfix corrects an issue in SYSmark 2014 SE OP and/or RE scenarios where some systems would fail to switch between applications correctly. Hotfix 4 to resolves this issue, which should improve benchmark stability on current and future CPU architectures.

Hotfix 4 is a cumulative update and includes fixes released in Hotfixes 1-3.

Download sm14se_patch1_hotfix4_v2.0.1.91

Instructions:

1) Copy hotfix package to the to target system
2) Unzip the archive to extract the hotfix installer
3) Be sure that any instances of SYSmark 2014 SE are closed before attempting to apply the hotfix
4) Right click the extracted .exe and run as administrator. Note, failing to run the installer as administrator may result in the hotfix failing to install correctly.

SYSmark 2014 SE patch 1 or higher must be installed to apply Hotfix 4. The update will not apply versions of SYSmark 2014 SE prior to patch 1.

After the hotfix is applied, launch SYSmark 2014 SE. The new version should be reported as 2.0.1.91.

Why does Windows 10 disable memory integrity (HVCI) when SM14, SM14 SE or MM14 are installed?

If Windows 10 detects the installation of an application that is not compatible with the memory integrity feature, Windows 10 will disable the feature in order to prevent system instability. Users may notice that memory detection has been disabled Windows 10 if they install older BAPCo benchmarks such as SYSmark 2014, SYSmark 2014 SE, or MobileMark 2014.

BAPCo recommends updating to the latest generation of SYSmark 2018  and MobileMark 2018 for users who wish to test with memory integrity enabled.

Does turning Windows Defender off affect the SYSmark performance score?

Starting with Windows 10 May 2019 Update (version 1903), the SYSmark  performance score can be over 10% higher when Windows Defender is turned off.  To address this, BAPCo is making two changes to SYSmark in upcoming patches.  First, we will document the status of Windows Defender in the results PDF file.  Second, we will change the default behavior of the SYSmark System Configuration Tool to not disable Windows Defender.  You can still optionally disable it if you want.

Does Windows Tamper Protection affect the SYSmark performance score?

Tamper Protection can limit the ability of the SYSmark System Configuration Tool to modify some system settings.  Some of those settings, like disabling Windows Defender, can affect the SYSmark performance score.

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