Contact Us Name(Required) First Last Email(Required) Why are you contacting BAPCo today?(Required) BAPCo Government Network (BGN) BAPCo Press Network (BPN) Sales Support Other Error Rate(Required)Error Code(Required)Benchmark Version(Required)Chose benchmark productSYSmark 30SYSmark 25MobileMark 30MobileMark 25CrossmarkFailing System Configuration(Required)Steps to reproduce the problem(Required)License Key(Required)Applied system config tool with default settings Yes No Upload error logs Drop files here or Select files Accepted file types: zip, jpg, png, log, db, Max. file size: 128 MB, Max. files: 5. 1. Archive of the benchmark error logs from the failing run. 2. Locate the installation folder, for example C:\Program Files (x86)\BAPCo\SYSmark30\Config, and copy the SYSmark30.db file. 3. If reporting a problem with installation, locate the benchmark installation logs: %TEMP%\SYSmark30_Disc1.log 4. Locate the Results folder on the desktop and include the .pdf report from the failed run 5. For multiple files please archive the database file and the logs listed above using WinZip, WinRAR, etc. 6. When reporting multiple errors, please include the logs and a description for each problem being reported,Company/OrganizationPhoneMessage(Required)NameThis field is for validation purposes and should be left unchanged.
