BAPCo provides full support on the latest versions of its products (SYSmark 2018, APPmark, TabletMark 2017, MobileMark 2014 v1.5, SYSmark 2014 sE).
All other products continue to receive limited support through BAPCo website and email support for incidences which have a known solution.
For all publication, evaluation, testing and tendering purposes BAPCo strongly recommends using the results from the latest version of all its products. Users wishing to continue to use older products (with limited support) should be aware that it may not be possible to obtain results from all systems and that BAPCo’s solutions to incident reports may require users to upgrade. BAPCo strongly recommends customers to consider SYSmark 2014 for all Windows 8+ based system requirements. BAPCo stopped support on SYSmark 2007 as of October 13th, 2014. Customers who would like to continue using SYSmark 2007 may wish to consider both SYSmark 2007 and SYSmark 2014 scores for a better representation of system performance. OEMs stopped providing Windows 7 driver support on all latest systems and that may affect the overall SYSmark 2007 scores.
Product patches downloaded or revisions integrated into updated DVD media are not expected to materially change the performance of a platform compared to that of any previous patch or version number; as such results generated with the newest patch or version are currently considered by BAPCo to be comparable with results generated with any previous patches for the given product series.