BAPCo Knowledgebase

BAPCo provides full support on the latest versions of its products (TabletMark, MobileMark 2014, SYSmark 2014, MobileMark 2012, SYSmark 2012, and EEcoMark v2).

All other products continue to receive limited support through BAPCo website and email support for incidences which have a known solution.

For all publication, evaluation, testing and tendering purposes BAPCo strongly recommends using the results from the latest version of all its products. Users wishing to continue to use older products (with limited support) should be aware that it may not be possible to obtain results from all systems and that BAPCo’s solutions to incident reports may require users to upgrade. BAPCo strongly recommends customers to consider SYSmark 2014 for all Windows 8+ based system requirements. BAPCo stopped support on SYSmark 2007 as of October 13th, 2014. Customers who would like to continue using SYSmark 2007 may wish to consider both SYSmark 2007 and SYSmark 2014 scores for a better representation of system performance. OEMs stopped providing Windows 7 driver support on all latest systems and that may affect the overall SYSmark 2007 scores.

Product patches downloaded or revisions integrated into updated DVD media are not expected to materially change the performance of a platform compared to that of any previous patch or version number; as such results generated with the newest patch or version are currently considered by BAPCo to be comparable with results generated with any previous patches for the given product series.

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SYSmark 2014 SE

Which meters are supported by SYSmark 2014 SE Energy Consumption test?

SYSmark 2014 SE supports two meters for use with the Energy Consumption test.

  1. Watts Up? Pro
  2. Extech 380803

Instructions for use and configuration of both meters can be found in the SYSmark 2014 SE User Guide, located on the main product page documentation section.

Evaluating systems with NVMe devices

NVMe configurations: NVMe devices may show lower than expected performance in some

configurations due to the way Force Unit Access (FUA) write requests are handled by the

Windows operating system. Therefore, BAPCo recommends that users install the storage driver

provided by the manufacturer of their NVMe device. In cases where the manufacturer does not

provide an NVMe driver, users may disable the ‘Windows Write cache buffer flushing’ setting on

the NVMe drive prior to testing.

Where are the drivers for Watts Up? Pro power meter

Drivers for the Watts Up? Pro power meter are located below:

Data logger

USB controller driver

Instructions for installing the data logger and USB controller driver can be found in the SYSmark 2014 SE User guide.

SYSmark 2014

Evaluating systems with NVMe devices

NVMe configurations: NVMe devices may show lower than expected performance in some

configurations due to the way Force Unit Access (FUA) write requests are handled by the

Windows operating system. Therefore, BAPCo recommends that users install the storage driver

provided by the manufacturer of their NVMe device. In cases where the manufacturer does not

provide an NVMe driver, users may disable the ‘Windows Write cache buffer flushing’ setting on

the NVMe drive prior to testing.

Does SYSmark® 2014 SE support installation from external USB devices?

Yes. SYSmark® 2014 SE is distributed on USB media as well as DVD media. To install from the USB media distributed by BAPCo, simply plug the USB key into an open USB port on the target system. Locate the SYSmark2014SE_setup.exe file and double click to begin installation. The files on DVD media can also be installed from external media such as USB HDD or memory keys. Follow the steps below to install from external USB media. At least 30GB of free space is required on the target media.

  • Create a new folder
  • Copy the contents of DVD 1 into the newly created folder
  • Copy the contents of DVD 2 into the same folder as the contents from DVD 1
  • The folder should now contain the following: Apps, Apps2, Data, Data2, Setup, Setup2, Autorun.inf, BAPCo.ico, and SYSmark2014SE_Setup.exe
  • Install the benchmark by launching SYSmark2014SE_Setup.exe from the GUI, or on the command line
Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

TabletMark

Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

How do I submit TabletMark results to BAPCo.com?

At the completion of a successful run of TabletMark, results can be submitted to BAPCo.com from the results browser. Select the result to be submitted, then press the ‘submit’ icon. Note that the test system must be connected to the Internet for BAPCo.com to import the submission.

Where can I get TabletMark v3 for sideloading on my device?

TabletMark v3 packages are made available for sideloading on the TabletMark v3 product page. Sideloadable packages for Andriod, Windows, and iOS are available at the bottom of the page. Click the green ‘Download’ button next to the package you wish to download.

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MobileMark 2014

Hotfix for MobileMark 2014 patch 1 v1.5.1.55 display brightness reporting issue

The following hotfix has been issued to correct an issue with the display brightness reported by MobileMark 2014 patch 1 v1.5.1.55. T

 

Download MobileMark 2014 patch 1 hotfix v1

Instructions:

1) Copy hotfix package to the to target system
2) Unzip the archive to extract the hotfix installer
3) Be sure that any instances of MobileMark 2104 patch 1 are closed before attempting to apply the hotfix package
4) Right click the extracted .exe and run as administrator

MobileMark 2014 patch 1 must be installed to apply this hot fix. The update will not apply to older versions of MobileMark 2014.

After the hotfix is applied, launch MobileMark 2014. The new version should be reported as 1.5.1.59.

Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

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MobileMark 2012 Lite

Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

What is the workaround for the “Outlook experienced a serious problem with the ‘atheros outlook addin 2010’ add-in error message”?

Some systems equipped with Atheros BlueTooth modules may experience issues as the Atheros Outlook add-in can disrupt the automation of MobileMark 2012 testing. Please remove the Atheros add-in prior to installing MobileMark 2012. Note that issues may still occur if the add-in has not been fully removed. If such a failure occurs, click ‘Yes’ to disable the add-in when prompted, then restart the MobileMark 2012 test.

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MobileMark 2012

Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

What is the correct DPI scaling setting for MobileMark 2012?

MobileMark 2012 should be run with DPI scaling set to 100%. Setting the DPI scaling value to something other than 100% may cause the test to fail. The Configuration tool now includes an option to automate setting the DPI scaling value to 100%.

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SYSmark 2012

Which device drivers should I use when testing with BAPCo benchmarks?

When using BAPCo benchmarks to evaluate performance or battery life, one should install the latest production drivers from the hardware manufacturer. Drivers included with the operating system may not be device specific or newer drivers may be available from the device manufacturer.  Using incorrect drivers could result in significantly reduced performance.

Why does the 3D Modeling scenario fail on systems with greater than 16 cores/threads?

SYSmark® 2012 3D Modeling scenario may fail to run on systems with greater than 16 cores/threads due to a limitation in the 3D Studio Max 2011 application. This issue has been fixed in SYSmark 2012 Patch 2 v1.5.2.295. Please update to the latest version.

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EEcoMark v2

Can the Controller support more than one UUT?

A given Controller system may be used with several UUT systems. However, the Controller can only be connected to and interact with one UUT at a time.

Is a meter required to run the benchmark?

No. EEcoMark v2 can be run without a power meter by selecting the ‘null meter’ option when setting up the test parameters in the Controller GUI. However, when selecting the ‘null meter’ option, power data readings are simulated and will not reflect the actual energy consumption of the system.

Which compiler does BAPCo use to compile benchmarks?

Applications within BAPCo benchmarks are not compiled by BAPCo, but by the original application vendors. All other components within BAPCo benchmarks are compiled using Microsoft Visual Studio 2008 or Microsoft Visual Studio 2010, or Microsoft Visual Studio 2012 (with default options).

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